Automotive General Sales Manager Job Williamsburg, Virginia, Auto Dealership General Sales Manager Opening with Mills Automotive Group

Mills Automotive Group
Williamsburg, Virginia

Mills Automotive Group is a family-owned enterprise, proudly ranking among the top dealership groups in the United States. Our portfolio boasts over 35 dealerships with a wide range of brands, positioning us to fulfill the automotive needs of every customer. Our distinction lies in our unwavering commitment to our clients. Our seasoned sales and service team, armed with extensive industry knowledge, is dedicated to enhancing the customer experience.

We are on a mission to transform the car-buying journey and are in search of individuals who embody our fundamental values of character, integrity, teamwork, work ethic, and performance. Joining Mills Auto Group means becoming an integral part of a driven team, united in providing a customized, outstanding automotive experience for every customer.

Your role, whether in sales, service, or any other area within our organization, is crucial. We prioritize the recruitment of the most talented and enthusiastic individuals, those who are optimistic, embrace a growth mindset, and are eager to craft unmatched customer experiences. We celebrate diversity, nurture a supportive workplace, and offer opportunities for both personal and professional development. At Mills Auto Group, you are more than an employee; you are an esteemed family member.

Embark on this thrilling venture with us as we race into the future. By joining Mills Auto Group, you contribute to the evolution of the car-buying experience for our cherished customers. Your adherence to our core values is instrumental as we soar to new achievements together.

We seek a dynamic leader with expertise in luxury automotive sales to assume the role of General Sales Manager. In this key position, you will lead the sales team and orchestrate extraordinary client experiences. The role demands 5-7 years of proven experience in luxury automotive sales, showcasing your effectiveness as a leader.

Essential Responsibilities

• Lead, mentor, and inspire the sales team to meet individual and collective sales objectives.
• Work with the General Manager to determine and maintain ideal staffing levels. Ensure high standards for new hires through meticulous screening and selection.
• Cultivate a positive workplace with high morale and minimal turnover. Support staff development, swiftly address concerns, and acknowledge exceptional work to promote internal advancement and team contentment.
• Hold regular training to bolster the team’s knowledge of products, customer service, and sales strategies.
• Formulate and execute strategic plans to spur sales growth and enhance profitability within the sales division.
• Track market trends and competitors to spot opportunities for expansion and innovation.
• Guarantee a unified and superior brand experience at all critical customer interaction points, including digital platforms and finance and insurance dealings.
• Seek chances to augment the luxury experience for clients via exclusive events, collaborations, and tailored services.
• Manage client relations processes to secure high customer satisfaction and loyalty.
• Ensure the dealership’s ambiance mirrors the Mercedes-Benz brand’s high standards, offering a hospitable and opulent environment for clients.
• Enforce strict compliance with all sales procedures and protocols to uphold dealership standards.
• Manage the CRM system’s use to refine customer relations and sales effectiveness.
• Manage both new and pre-owned car inventories, turnover, supply duration, and stock levels for each Mercedes-Benz model to optimize profits.
• Evaluate sales data and metrics to pinpoint improvement areas and take necessary corrective measures.
• Create reports and presentations to relay sales performance insights to the executive team.

Key Qualifications & Requirements

• A minimum of 5-7 years in luxury dealership management is required.
• A Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
• Must have proven automotive sales management experience, especially with luxury brands.
• Should possess strong leadership and team-building abilities, with a history of motivating and developing top-performing teams.
• Needs to be results-oriented, with proven success in meeting and surpassing sales goals and KPIs.
• Requires excellent communication skills to engage and connect with a high-end clientele.
• Should have outstanding negotiation and interpersonal skills.
• Must be a team player with a positive, cooperative attitude.
• Needs to maintain a professional appearance and conduct, befitting the Mercedes-Benz brand’s prestige.
• Must demonstrate an impressive work ethic, dedicated to excellence and ongoing improvement.
• Should be capable of working in a fast-paced, evolving environment and adjusting to changing market conditions.
• Must be familiar with CRM systems and comfortable with data-driven decision-making.
• Needs to be flexible, willing to work weekends, evenings, nights, and holidays as necessary.
• A valid driver’s license issued in the United States is required.
• The candidate must have authorization to work in the United States.

Benefits

• Cigna PPO, Imagine 360 and HSA plans > 2 medical plan options
• Dental and Vision Plans
• 401(K)
• Company Paid Basic Life and Short-term Disability
• Employee Assistance Plan
• Sick and Vacation Time, Paid Holidays
• Voluntary Benefits Include: Critical Illness, Hospital Indemnity and Accident Insurance
• Employee Discounts and Perks Program
• Employee Wellness Subsidy
• Tuition Assistance Program (Selected Dealerships)

Competitive salary and performance-based bonuses.

Your compensation may vary based on a range of personalized factors, such as the job’s location, your expertise, skills, and professional history. The comprehensive compensation package for this role may include additional elements, depending on the specific job offer you receive. Upon receiving a job offer, detailed information regarding your eligibility and the benefits plans will be provided.

Mills Auto Group doesn’t just welcome diversity; we celebrate it! We’re proud to be an equal opportunity employer, committed to providing equal employment opportunities without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender identity and expression, marital status, or any other protected status under State or Federal laws and regulations.

Should this role pique your interest, please feel free to submit your resume today!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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