Automotive Parts Counter Sales Positions in Waco, Texas, and Auto Dealership Parts Sales Opportunities

Richard Karr Motors
900 W Loop 340
Waco, TX 76712

At Richard Karr Motors, we’re not just employees; we’re a family. As a family-owned dealership, we’ve proudly served the Waco community for over 25 years, upholding a culture that prioritizes ethics and respect. Our commitment is to nurture a healthy work-life balance, which is reflected in our higher-than-industry-average employee retention rates. We eagerly anticipate discussing the opportunity for you to join our family!

Parts are sold to all customers, whether it’s over the counter, through the shop, or via phone.

Essential Duties

• Assists all customers, both retail and in-shop, in selecting the necessary parts in a friendly, professional, and efficient manner.
• Informs customers about companion part requirements and specials, ensuring they are aware of the complete product line.
• Responds to phone calls by providing price quotes and additional information.
• Checks body shop estimates to confirm that the ordered parts are correct and the pricing aligns with the estimate.
• Delivers a high level of service to both internal and external customers.
• Retrieves and processes orders from stock.
• Alerts the parts manager to any out-of-stock parts or shop materials that require immediate attention.
• Sources out-of-stock parts from external suppliers and places an emergency order if needed.
• Informs the service advisor and customer when special ordered parts are received.
• Updates the body shop on the arrival of all parts and their delivery schedule.
• Prepares orders for delivery to the body shop, ensuring all parts are labeled with customer names and job numbers.
• Monitors the status of back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Assists outside sales representatives with their orders.
• Makes sure all internal requests for parts are billed on service repair order.
• Receives payment from retail customers or obtains credit authorization.
• Ensures that all charge sales are signed by the customer.
• Ensures that all customers receive their copy of the invoice.
• Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
• Issues and tracks requested shop tools to technicians.
• Keeps orderly records of all repair orders, invoices, insurance estimates and special-order parts.
• Sets up orders for daily shipment, delivery or pick-up.
• Solicits assigned accounts by phone.
• Keeps front and rear counter areas clean and uncluttered.
• Cleans computer terminals and printers daily.
• Participates in all training programs that are made available.
• Keeps current on new products and product updates.
• Participates with the parts manager in maintaining a lost sales tracking program.
• Maintains professional appearance.
• Other tasks as assigned.

Qualifications

For successful job performance, an individual must satisfactorily execute each essential duty. The requirements outlined below reflect the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided to allow those with disabilities to carry out the vital functions.

Education and/or Experience

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Language Skills

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.

Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations

Physical Demands

The physical requirements outlined are indicative of those an employee needs to meet to effectively carry out the fundamental duties of this position. Reasonable adjustments may be provided to allow persons with disabilities to execute these crucial tasks.

The characteristics of the work environment outlined here reflect what an employee may experience while carrying out the fundamental duties of this job. Reasonable adjustments may be provided to facilitate the performance of these crucial tasks by individuals with disabilities.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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