Automotive Parts Manager Jobs Anchorage, AK, Auto Dealership Parts Manager Jobs

Swickard Chevrolet Buick GMC Cadillac
Anchorage, AK

Our guests demand luxury, value, and world-class service. In your role as Parts Manager, you are tasked with overseeing the Parts department to ensure its efficient operation, thereby supporting the dealership’s commitment to delivering world-class service. Your management will influence whether we become our guests’ preferred destination for purchasing, leasing, or servicing their vehicles.

What Winning Looks Like:

• Exhibiting a high Hospitality Quotient (HQ) characterized by kindness, optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Oversees external parts and counter sales initiatives, including a telemarketing program to maintain customer engagement.
• Reviews sales, expenses, and inventory monthly to achieve profit targets.
• Assesses and updates departmental operations and storage arrangements for optimal efficiency.
• Recruits, educates, inspires, advises, and evaluates the performance of the parts department staff.
• Develops and manages an annual operating budget for the parts department.
• Ensures inventory levels meet the needs of the service department, body shop, wholesale accounts, and retail customers.
• Sets and pursues departmental goals and objectives.
• Establishes pricing parameters in each customer category that generate sufficient gross profit and produce a satisfactory profit while maintaining customer loyalty
• Establishes individual parts inventory levels and balances them for maximum turnover
• Ensures that parts inventory turns
• Monitors and adjusts inventory to minimize obsolescence
• Ensures all parts are properly tagged so that the dealership recovers full credit from the factory
• Supervises stock order procedures
• Sets and enforces a policy on the special ordering of parts
• Provides technical assistance to parts department employees
• Monitors parts department employees’ payroll records
• Coordinates a prompt, efficient, and timely flow of paperwork
• Directs shipping and receiving efforts to ensure timely processing
• Develops and utilizes a lost sales tracking report
• Develops sales promotions
• Takes advantage of all manufacturers’ inventory co-op advertising
• Develops, enforces, and monitors guidelines for working with customers to ensure maximum customer satisfaction.
• Handles customer complaints immediately and according to the dealership’s guidelines
• Ensures that all dealership purchases are properly accounted for before payment is made
• Enforces safety requirements, including but not limited to forklift training and operation, processing of MSDS sheets on all products carried, and OSHA Right-to-Know
• Understands, keeps abreast of, and complies with federal, state, and local regulations that may affect parts sales
• Understand the importance of teamwork and communication in fixed operations

Skills Needed to Win:

• Experienced as a parts manager in an automotive parts department
• Two years of experience in a supervisory role
• Strong communication and managerial skills
• Proficient in running the department profitably in accordance with dealership guidelines
• Experience in a thriving automotive wholesale parts operation
• Experience with the brand(s) represented by the dealership
• Proficiency with the EPC for the brands represented by the dealership

About Us

• Founded in 2014 by Jeff Swickard in Wilsonville, OR, Swickard has established itself as a leader in the automotive industry, collaborating with brands such as Mercedes Benz, Toyota, Lexus, Porsche, Audi, Honda, GMC, and Jaguar-Land Rover, among others.
• With over 2,000 employees across 28 dealerships in five states, our growth continues.
• Automotive News recognized us as the second fastest-growing auto group in 2021.
• We operate as a team where every member contributes to our success.
• At our core, we are a hospitality company within the automotive sector.

Benefits of Working at Swickard:

• Ongoing training and support
• Opportunities for continued personal and professional growth
• We are an equal opportunity employer and value diversity, inclusion, and belonging at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristics protected under applicable State or Federal laws and regulations.

Competitive benefits package:

• Insurance: medical, dental, vision, life, and pet insurance
• Optional disability coverage
• 401k plan
• Paid Holidays
• PTO

Driven by our ambition to be the top in sales and service within the communities we serve, we aim to transform the car buying experience and provide personalized service to our guests. We are committed to empowering our employees to exceed customer expectations by nurturing an entrepreneurial and innovative culture. If you’re a creative thinker seeking a challenging and fulfilling role, we’re eager to connect with you!

Attention all recruitment agencies: Swickard does not accept agency resumes. Please refrain from forwarding resumes to our career’s alias or to any Swickard employees. Swickard will not be responsible for any fees associated with unsolicited resumes.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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