Automotive Service Advisor | Morgan Buick GMC, Bossier City, Louisiana

Automotive Service Advisor Position Available in Bossier City, Louisiana at Morgan Buick GMC Dealership

Morgan Buick GMC
Bossier City, Louisiana

As a Service Advisor, you will be the custodian of our customer’s experience in the service lane. You will serve as the initial point of contact for our customers, possessing thorough knowledge of product offerings, inventory requirements, technician scheduling, and customer service. From welcoming vehicle owners at the drive line to detailing the repair process, our Service Advisors are consummate professionals dedicated to assisting others. We invite those new to the automotive industry but with experience in customer service, retail sales, the restaurant sector, or hospitality to join us.

Join the best in the business! If you’re drawn to a career in the automotive industry, consider applying to become part of our team at Morgan Automotive. We encourage you to seek a role where you can contribute to our mission of delivering an exceptional automotive experience to every client. At Morgan, we ensure the success of each team member by offering extensive, specialized training for every role, augmented by hands-on experience and continuous personal growth.

Responsibilities

  • Oversee the flow of the Drive Lane, ensuring that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer’s experience by completing additional tasks that allow the dealership to leave a positive impression.
  • Provide concierge support for all owner inquiries, via phone or in person, to ensure the customer is handled properly.
  • Ensure that the daily inventory of technicians’ time is consistently allocated to service customers.
  • Distribute work among technicians efficiently.

Qualifications

  • Organized and amiable personality
  • Proven ability to lead and manage others
  • Excellent time management skills
  • Exceptional communication skills with customers
  • Professional and well-maintained personal appearance
  • Unblemished driving record
  • Ready to undergo a pre-employment background check and drug screening

Benefits

  • Medical, Dental & Vision Insurance
  • Optional Life Insurance
  • AFLAC
  • Legal Shield
  • Short Term Disability
  • 401K w/ Match Money
  • Paid Personal Days
  • Paid Vacation
  • Yearly Awards Banquets
  • Yearly Holiday Dinners
  • Employee of the Month/Year
  • 20 Years of Service Rolex Watch
  • Monthly Pep Rally w/ Door Prize

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Bossier City, Louisiana
  • Posted
    2 weeks ago
  • Category
    Service Department
  • Region
    South Central