Automotive Service Advisor | Viking Automotive, Vero Beach, Florida

Automotive Service Advisor job in Vero Beach, Florida, with Viking Automotive, Auto Service Writer opening

Viking Automotive
6270 20th Street
Vero Beach, FL 32966

Key Responsibilities:

  • Welcome customers warmly and professionally, addressing their service-related questions with expertise.
  • Evaluate customer needs and suggest appropriate services or repairs based on vehicle assessments.
  • Provide precise service estimates, clearly explaining repair scope and costs to ensure customer comprehension.
  • Keep customers informed throughout the service process, offering timely updates and resolving concerns promptly.
  • Work closely with technicians and management to deliver top-quality repairs and streamline service operations.
  • Coordinate service appointments, prioritize tasks effectively, and communicate timelines to customers.
  • Address customer complaints or concerns with empathy and professionalism to ensure satisfaction.
  • Accurately document customer interactions, vehicle service records, and billing details for transparency and efficiency.

Qualifications:

  • Minimum of three years’ experience as a Service Advisor or in a comparable customer-facing automotive position.
  • In-depth understanding of automotive repair processes, vehicle systems, and component parts.
  • Exceptional communication skills paired with a customer-focused mindset to build trust and satisfaction.
  • Proven ability to juggle multiple priorities in a dynamic environment while upholding meticulous attention to detail.
  • Strong problem-solving capabilities, maintaining composure and effectiveness in high-pressure situations.
  • Collaborative team player, thriving in a tight-knit, supportive work environment.
  • Proficient computer skills, with mandatory experience using service management software.

Why Join Viking Automotive?

  • Family-Oriented Culture: At Viking Automotive, we foster a warm, inclusive workplace where employees are valued as family, promoting respect, positivity, and collaboration.
  • Attractive Compensation: We provide a competitive salary and comprehensive benefits package tailored to your experience level.
  • Career Advancement: Our growing customer base creates ample opportunities for professional development and personal growth within the organization.
  • Long-Term Security: As an established business, Viking Automotive ensures job stability and a clear path for a sustained, rewarding career.

Are you enthusiastic about automobiles and dedicated to delivering exceptional customer service? Join Viking Automotive’s dynamic team, where your contributions are genuinely appreciated, and your passion fuels our success. We’re eager to connect with individuals ready to make a difference!

Viking Automotive is proud to be an equal opportunity employer, embracing diversity and fostering an inclusive workplace. We are committed to building a welcoming environment where every employee feels valued and empowered.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    VIKING AUTOMOTIVE
  • Location
    Vero Beach, Florida
  • Posted
    9 hours ago
  • Category
    Service Department
  • Region
    Southeast
  • Income Range
    70,000-80,000