Automotive Service Advisor | Thomas Chrysler Dodge Jeep Ram, Highland, Indiana

Automotive Service Advisor job Highland, Indiana, with Thomas Chrysler Dodge Jeep Ram

Thomas Chrysler Dodge Jeep Ram of Highland
9604 Indianapolis Blvd
Highland, Indiana

Role Overview: 

The Service Advisor is essential for providing top-notch customer service. They greet customers, evaluate vehicle issues, work closely with technicians, and maintain clear communication during the entire service or repair journey.

Key Responsibilities: 

  • Customer Engagement: Foster strong customer connections, handle their concerns, and maintain satisfaction.
  • Communication Hub: Act as the main link between customers and service team, delivering precise updates.
  • Service Coordination: Monitor service timelines, manage technician schedules, and update clients accordingly.
  • Revenue Growth: Spot sales opportunities, promote offers to increase sales and profitability.
  • Quality Control: Verify that all vehicle repairs adhere to our quality benchmarks.
  • Operational Enhancement: Contribute to the creation and improvement of service procedures for better efficiency.

Qualifications: 

  • Language Proficiency: Advantageous if you speak Spanish.
  • Driving Credentials: A valid Driver’s License and a clear driving history are mandatory.
  • Professional Background: Preferably with experience as an automotive service advisor; training in customer service, advisory roles, and quality assurance is essential.
  • Communication Abilities: Excellent command of English in both speaking and writing, capable of handling multitasking and frequent interruptions.

About Us: 

At Thomas Auto Group, we offer a nurturing workplace with competitive compensation, top-tier benefits, and plentiful career advancement opportunities. We thrive on creativity, teamwork, and promoting a healthy work-life balance, creating an invigorating environment for career growth. We’re dedicated to our employees’ development and to making a positive difference in Northwest Indiana.

Equal Employment Opportunity: 

Thomas Auto Group is committed to equal employment opportunities. We consider all qualified applicants for employment regardless of race, color, religion, gender, national origin, disability, veteran status, or any other legally protected status. Our aim is to cultivate a diverse and welcoming work environment.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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