Service Advisor | Al Serra Auto Plaza, Grand Blanc, Michigan

Explore Automotive Service Advisor Job in Grand Blanc, Michigan! Discover Exciting Al Serra Auto Plaza Service Advisor Opening.

Al Serra Auto Plaza
Grand Blanc, Michigan

Join the Al Serra Auto Plaza Team as a Service Advisor!

Al Serra Auto Plaza, the hub of the rapidly expanding Serra Automotive Group, is seeking a Service Advisor to join our team. Serra Automotive Group boasts 55 dealerships and 67 automotive franchises, representing 25 brands (including Cadillac, Chevrolet, Buick-GMC, Chrysler-Dodge-Jeep-Ram, Ford, Jaguar, Land Rover, Subaru, Kia, VW, Honda, BMW, Toyota, Porsche, Mercedes-Benz, Lexus, Volvo, Nissan, Audi, Acura, and Mazda) across 7 states (Colorado, Illinois, Indiana, Michigan, New Jersey, Ohio, and Tennessee).

We combine the strength of our heritage with a culture that values individuals, encourages creative thinking, and promotes professional growth. Our mission is to create remarkable experiences for our customers, driven by our passion to be the best in the industry.

Responsibilities

  • Welcome and guide customers to technicians who are free.
  • Discuss repair options with technicians, suggesting cost-effective alternatives.
  • Respond to customer inquiries regarding service results, involving technicians as needed.
  • Educate customers on ways to save on costs and details about warranty coverage.
  • Help customers choose between repairing their vehicle or opting for a trade-in.
  • Manage the scheduling and operational flow of the service center.
  • Update customers on any service updates or when their car is prepared for collection.

Qualifications

  • Embody integrity, motivation, and collaboration.
  • Capability to understand and adhere to service department procedures.
  • Proficiency in learning and operating diagnostic tools and specialized machinery.
  • Hold ASE certification (level 2 or higher) or equivalent state technician credentials.
  • Practical experience in managing body shop activities for both import and domestic vehicles.
  • Familiarity with dealership operational systems.

Share your skills with Al Serra Auto Plaza! We offer exceptional chances for both personal and career advancement. Become a member of our team where your commitment and effort are truly appreciated.

Benefits

  • Health: Comprehensive Medical Plan, Dental Plan, & Vision Plan
  • 401K and Roth IRA – with both matching and retirement contributions by Al Serra Auto Plaza
  • Vacation time, generally ranging from one week up to three weeks per year based on time of employment
  • Life Insurance
  • Disability – both Short Term and Long Term
  • Employee discounts on New and Used vehicles
  • Flex Spending Available

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Grand Blanc, Michigan
  • Posted
    4 weeks ago
  • Category
    Service Department
  • Region
    Great Lakes
  • Income Range
    50,000-60,000