Automotive Service Advisor | Germain Honda, Dublin, Ohio

Automotive Service Advisor job is available in Dublin, Ohio, Auto Dealership Service Advisor openings

Germain Honda of Dublin
Dublin, Ohio

In the role of a Service Advisor, you are responsible for shaping the customer’s experience in the service lane. You serve as the initial point of contact for clients concerning the status of their vehicle, as well as any repairs and diagnostics. Your expertise encompasses product offerings, inventory requirements, technician scheduling, and customer service.

Experienced candidates with a proven CSI track record

Earning potential of up to $150k

Responsibilities:

  • Respond to service calls, schedule and verify appointments.
  • Create repair orders.
  • Serve as a mediator between technicians and customers.
  • Guide clients through the service process.
  • Work with team members to ensure loaner availability, correct warranty processing, and transparent disclosure.

Qualifications:

  • A minimum of three years of experience with a proven Customer
  • Satisfaction Index (CSI)
  • Ability to handle high-volume sales
  • An organized and amiable personality
  • Excellent communication skills with customers
  • A professional appearance
  • Team-oriented and self-driven
  • Capable of working independently with minimal supervision
  • A clean driving record

Germain Offers:

  • Medical, Dental, and Vision Insurance
  • 401(k) Savings Plan
  • Paid Vacation
  • Paid Company Holidays
  • Company Outings and Activities
  • Continuous Professional Development
  • Employee Discounts
  • A Family-Friendly and Inclusive Culture
  • Opportunities for Career Growth and Internal Promotions
  • Customizable and Competitive Wage Plans
  • Closed on Sundays to ensure a balance between work and personal life

At Germain, we are dedicated to attracting, developing, and retaining extraordinary talent committed to providing a remarkable experience that cultivates unparalleled loyalty, one customer at a time.

We are committed to equal opportunity employment and strictly prohibit discrimination or harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other trait protected by federal, state, or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Dublin, Ohio
  • Posted
    23 hours ago
  • Category
    Service Department
  • Region
    Great Lakes
  • Income Range
    125,000-150,000