Opportunities for Automotive Service Advisor Positions in San Antonio, Texas, and Auto Dealership Service Advisor Roles

North Park Toyota
San Antonio, Texas

North Park Toyota, serving San Antonio and the surrounding areas, is a proud member of the Berkshire Hathaway Automotive Group. We offer not only opportunities for growth but also boast an exceptional work environment.

As 12-time recipients of the President’s Award, we are dedicated to delivering first-class customer service. We are continually in search of diligent individuals eager to join our team and maintain this standard of excellence. Interested candidates are encouraged to apply!

Responsibilities

• Oversee service orders and the flow of the Drive Lane, ensuring customers receive prompt, courteous, and effective service.
• Take ownership of the customer’s experience by completing additional tasks that allow the dealership to leave a positive impression.
• Provide concierge support for all owner inquiries, via phone or in person, to ensure the customer is handled properly.
• Ensure the daily inventory of technicians’ time is consistently utilized by service customers.
• Efficiently distribute work among technicians.
• Respond to technical inquiries about vehicle issues, warranties, services, and repairs.
• Keep Customer Satisfaction scores at or above company standards.
• Assist in vehicle problem diagnosis, ordering parts and tools as necessary.
• Manage the administration of warranty claims, and oversee the training and supervision of the service department.
• Set schedules and assign tasks to service department staff.
• Uphold company policies and adhere to company standards.
• Promote compliance with applicable laws and regulations.
• Maintain a positive working relationship with factories and foster good employee relations.
• Work with upper management on service department hiring and disciplinary decisions.

Qualifications

• An organized and amiable personality
• Proven ability to lead and manage others
• Excellent time management skills
• Outstanding communication skills with customers
• Professional and polished personal appearance
• A consistent track record of service and sales achievements
• A solid history of positive customer satisfaction outcomes
• Team-focused and self-driven
• Capable of working independently with minimal supervision
• Possesses a clean driving record and a valid driver’s license
• Ready to undergo pre-employment background checks and drug screening

What We Offer

• Medical, vision, and dental insurance
• 401K
• Paid time off
• Employee discounts
• Company holidays
• Holiday parties
• Team building trips
• Growth opportunities

As an equal opportunity employer, we strictly prohibit discrimination and harassment of any kind, regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other trait protected by federal, state, or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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