Service Advisor | Jerry Seiner Chevrolet, Casa Grande, Arizona

For those seeking Automotive Service Advisor positions in Casa Grande, Arizona, at auto dealerships, there are opportunities available. Jerry Seiner Chevrolet Casa Grande is currently hiring Service Advisors.

Jerry Seiner Chevrolet
Casa Grande, Arizona

Jerry Seiner Chevrolet of Casa Grande is in search of two engaging Service Advisors to become part of our team, serving as the main liaison between our esteemed customers and skilled service technicians. In the role of a Service Advisor at Jerry Seiner Chevrolet Casa Grande, you will be instrumental in delivering outstanding customer service by offering knowledgeable support and direction during the entire service experience.

Responsibilities:

  1. Greeting customers warmly and directing them to available mechanics for assistance.
  2. Consulting with our skilled mechanics to determine necessary repairs and exploring possible alternatives to expensive repairs.
  3. Utilizing your extensive knowledge of our products and services to sell or provide detailed information about available parts and service options to customers.
  4. Answering customer inquiries regarding service outcomes, scheduling appointments, vehicle drop-off, and vehicle pick-up.
  5. Offering customers information and advice on warranty protections, potential cost savings, and the benefits of trading in versus repairing their vehicle.
  6. Managing and overseeing the workflow and schedule of our dealership’s service department to ensure efficient operations.
  7. Proactively communicating with customers, providing updates on service changes, or notifying them about car pick-up times.
  8. Building and maintaining positive customer relationships to foster loyalty and encourage repeat business.
  9. Ensuring accurate documentation of all services rendered and costs, and effectively processing customer payments.
  10. Collaborating with service technicians to coordinate parts ordering, ensuring availability when needed.

Requirements:

  1. Previous experience in the automotive field is highly advantageous.
  2. A strong understanding of automotive technology and the workings of the automotive industry.
  3. Proficiency in industry-specific software to manage service operations effectively.
  4. Excellent customer service, interpersonal, and communication skills to interact with mechanics, customers, and management.
  5. Strong organizational, decision-making, and problem-solving abilities.
  6. The ability to effectively communicate technical information to customers in a clear and understandable manner.

Jerry Seiner Chevrolet places high value on customer satisfaction and aims to deliver outstanding service at every stage. We invite you to become a Service Advisor on our team and help uphold our dedication to excellence in the automotive sector.

Experience “The Seiner Difference!

Seiner, a family-owned business, has been proudly serving the Utah community since 1980 and has expanded into Arizona and Nevada. Our culture is dedicated to aiding team members in reaching their full potential through training, mentoring, and opportunities for career advancement. We promote the personal growth and development of our employees with a focus on employee-centric benefits. Discover the numerous career opportunities available as a member of the Seiner team.

Benefits may include:

  • Paid Time Off (PTO) accumulates from Day 1
  • Grow with us! Educational reimbursement
  • Health, Dental & Vision Insurance
  • Employer Health Saving Account contribution each month
  • 401k Retirement plan
  • Year-end bonus programs
  • Supplemental insurance plans to cover you if you’re injured
  • Great discounts on vehicle purchases
  • Discounts on parts and accessories
  • Discounts on service and body labor
  • Monthly book reimbursement to help you learn and grow
  • Referral bonuses for vehicle purchases
  • Closed Sunday

Pre-employment screenings are mandatory and may include background checks, drug testing, and reviewing your motor vehicle record.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Casa Grande, Arizona
  • Posted
    4 weeks ago
  • Category
    Service Department
  • Region
    Mountain / Southwest