Automotive Service Advisor positions are available in Conway, New Hampshire, at auto dealerships, with no experience necessary.

Profile Subaru
Conway, New Hampshire

Profile Subaru, experiencing significant business growth, is seeking a Service Advisor to fulfill our customers’ needs. We operate a dynamic service department and are on the lookout for someone who thrives in customer service.

At Profile Subaru, our goal is to create lifelong customers. We believe that contented employees lead to satisfied customers, and we offer rewards to those who demonstrate a strong work ethic and maintain motivation. Each team member is vital to our dealership’s success. We are committed to continuing the legacy of providing the exceptional service and value that our community has come to expect over the years.

Responsibilities

• Oversee repair orders and flow of service drive. Ensure customers are greeted promptly, courteous and effectively.
• Take ownership of customer’s experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
• Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
• Ensure the daily inventory of technicians’ time is consistently sold to service customers.
• Maintain Customer Satisfaction scores at above National and District averages.
• Reinforce company policies and procedures.
• Encourage compliance with all safety standards, laws and regulations.
• Maintain a good working relationship with manufacture and foster positive employee relations.

Qualifications

• Organized and friendly personality.
• Time management skills.
• Fantastic communication with your customers.
• Professional well – groomed appearance.
• Strong record of positive customer satisfaction results.
• Team oriented and self-motivated.
• Ability to work with little supervision.
• Clean driving record and a valid driver’s license.

What we offer

• Family owned and operated
• Monthly and quarterly customer satisfaction bonuses
• Ongoing training
• Paid holidays
• Paid vacation
• Medical, dental and vision insurance
• 401 (k) Plan
• Partners with our community
• Award – winning dealership

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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