Automotive Service Director | Infiniti of Charlotte, Matthews, NC

Automotive Service Director Positions in Matthews, NC, Available at Auto Dealerships

Infiniti of Charlotte
Matthews, NC

Infiniti of Charlotte Inc. is in search of a seasoned and driven Automotive Service Director to become part of our team in Matthews, North Carolina. In this role, you will oversee the service department, guaranteeing outstanding customer service. Your responsibilities include managing and mentoring a team of service advisors and technicians to ensure operational efficiency and surpass customer expectations. This leadership role demands a robust comprehension of automotive service operations, exceptional interpersonal abilities, and a fervent commitment to providing an unparalleled customer experience.

Responsibilities:

  • Oversee the daily operations of the service department, ensuring efficient workflow and high-quality service
  • Manage a team of service advisors and technicians, providing guidance, coaching, and support
  • Implement and enforce policies and procedures to meet service department goals and objectives
  • Develop and maintain strong relationships with customers, resolving any issues or concerns that arise
  • Monitor and analyze service department performance, identifying areas for improvement and implementing strategies for growth
  • Collaborate with other departments to ensure a seamless customer experience throughout the dealership

Requirements:

  • Prior experience in a leadership role within the automotive service industry
  • Excellent communication and interpersonal skills
  • Strong knowledge of automotive service operations, including diagnostics, repairs, and maintenance
  • Proven ability to lead and motivate a team
  • Exceptional problem-solving and decision-making skills
  • Ability to thrive in a fast-paced and customer-oriented environment
  • Valid driver’s license and clean driving record

Benefits:

  • Competitive compensation package, ranging from $140,000 to $160,000 per year
  • Comprehensive health and dental insurance
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Opportunities for career advancement within a reputable company

About the Company:

Infiniti of Charlotte Inc is a leading automotive dealership located in Matthews, North Carolina. We are committed to providing top-notch service and exceptional vehicles to our valued customers. As a member of our team, you will join a supportive and collaborative work environment focused on delivering a superior customer experience. We believe in investing in our employees and providing opportunities for growth and advancement. Come join us and be a part of our success!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Matthews, North Carolina
  • Posted
    2 months ago
  • Category
    Service Department
  • Region
    Southeast
  • Income Range
    150,000-175,000