Service Director | Ourisman Auto Group, Alexandria, VA

Job Openings for Automotive Service Directors in Alexandria, VA, at Auto Dealerships

Ourisman Auto Group
Alexandria, VA

We are in search of a Service Director to become part of our team. If you are passionate about providing outstanding customer service and have previous experience as a service manager, we would like to speak with you!

WE OFFER:

  • Competitive Compensation Package 
  • Medical, Dental
  • Life and Disability
  • 401K
  • Paid Vacation
  • Career Growth Opportunities

RESPONSIBILITIES

  • Ensure customers receive prompt, courteous, and effective service
  • Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave a positive impression with the customer
  • Manage and hire technicians and service advisors
  • Interview and make new hires
  • Distribute work among technicians
  • Prioritize required services
  • Ensure customers have a positive dealership experience
  • Provide concierge support for all owner inquiries, whether via phone or in person, to ensure the customer does not get mishandled
  • Spend quality time building relationships with the customers
  • Manage Work in Process, Cash Clearing, Warranty and other related schedules
  • Control Expense

REQUIREMENTS

  • Technical automotive knowledge
  • Demonstrated ability to manage others
  • Organized and friendly personality
  • Dealership experience required

About the Dealership

Ourisman Automotive of Virginia believes our success and future growth is contributed to our employees. Family-owned and operated since 1921, Ourisman has continued to grow while holding true to our values of collaboration, transparency, and career development.

At Ourisman, we understand the importance of career growth. Our team is collaborative and encourages success amongst each of our members. We prefer to promote from within and do so often.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Alexandria, Virginia
  • Posted
    2 months ago
  • Category
    Service Department
  • Region
    Southeast