Exciting Automotive Service Director Jobs in Boerne, Texas | Auto Dealership Service Director Opportunities

Principle INFINITI
Boerne, Texas

Join Our Team as a Service Director at Principle INFINITI of Boerne

Principle INFINITI of Boerne is looking for an outstanding Service Director to join our rapidly expanding dealership. If you are a self-starter who thrives on solving problems and managing multiple projects simultaneously, we want to hear from you. You appreciate the importance of procedures but also know when to think creatively. You are dedicated to helping our associates grow and develop their skills. You value the opportunity to support and mentor your team, maintaining a high level of enthusiasm, positivity, and productivity throughout the dealership.

Who We Are

Principle Auto was established with the mission to transform the auto industry. Our purpose is to help people live better lives. We focus on building lasting relationships and are committed to supporting our guests throughout their journey.

Our Values are our Guiding Principles

• Great People: We are committed to our customers, both internal and external, to our work, and to each other.
• Unparalleled Service: We take a proactive approach in our work, aiming to prevent issues before they arise. We strive to have a servant’s heart and act selflessly.
• Integrity: We hold ourselves accountable to do what is right and honor our commitments.
• Defining Excellence: We enhance our colleagues’ performance, set each other up for success, and prioritize our tasks to meet high yet achievable expectations.
• Enthusiasm: We aim to have fun every day. If it’s not fun, we find a way to make it enjoyable. We are open to new ideas and ways of thinking.

Who Your Customers Are and How This Role Delivers

Your external customers include our clients, prospects, and members of the business community. Internally, you will serve Principle Auto associates, vendors, and contractors. You will add value by treating all customers with the utmost integrity, honesty, and respect.

Requirements

The Service Director will oversee all service associates to ensure our customers receive the best possible experience.

Responsibilities of the Service Director Include:

• Maintain excellent CSI surveys
• Able to train, coach, and develop associates
• Exceed the customer’s expectations as to the overall service experience
• Engaging and motivating the team to achieve key goals, performance expectations and best practice processes
• Attracting, developing and retaining the very best talent for the store
• Creating an exceptional customer experience to drive customer loyalty
• Ensuring the Service area is retail-ready with proper displays, point-of-purchase information and visible competitive pricing for maintenance products
• Managing the business in accordance with dealership and manufacturer requirements and processes
• Driving the business through a high-level of involvement in the day-to-day operations

Your Qualifications:

• Bachelor’s degree preferred.
• History of success in a Service Director position
• Must be proficient in English.
• Professional personal appearance.
• Ability to work comfortably with the public.
• Good verbal communication skills.
• Clean driving record.
• Valid state of residence driver’s license.
• Required to pass a drug test and background check.
• Ability to set and achieve targeted goals
• Proven ability to attract, develop and retain great talent
• Strong financial and business acumen and the ability to drive revenue and profitability
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills
• Experience and desire to work with technology

Principle Auto is committed to providing equal opportunities for all associates and job applicants. We hire, train, promote, and compensate based on personal and professional competence and potential for advancement, without discrimination based on race, color, religion, sex, national origin, age, marital status, disability, citizenship, or any other classification protected by federal, state, or local laws. EOE

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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