Automotive Service Manager | Mills Auto Group, Raleigh, North Carolina

Automotive Service Manager Position in Raleigh, North Carolina, Available at Mills Auto Group Dealership

Mills Auto Group
Raleigh, North Carolina

The Automotive Service Manager at Mills Auto Group oversees and manages the service department’s customer service, operations, and profitability. This full-time position is located in the auto industry in Raleigh, North Carolina. It is an individual contributor role offering a base salary with commission, with total compensation ranging between $110,000 and $150,000 annually, paid on a semi-monthly basis.

Responsibilities:

  • Oversee and guide a team of service technicians and support personnel
  • Uphold high customer satisfaction by delivering prompt and efficient service
  • Enhance the department’s profitability through expense analysis and control
  • Formulate and apply strategies to boost service department income
  • Examine and sanction service quotes and bills for accuracy and fairness
  • Manage inventory and the procurement of parts and supplies
  • Ensure adherence to safety and environmental standards
  • Educate and develop service department staff to meet both individual and collective objectives
  • Foster a constructive work atmosphere and encourage team collaboration
  • Address customer issues promptly and resolve any service-related concerns
  • Remain informed about industry changes and trends to spot opportunities for advancement and refinement

Requirements:

  • A minimum of five years’ experience in automotive service management
  • Demonstrated success in running a profitable service department
  • Outstanding leadership, mentoring, and communication abilities
  • In-depth understanding of automotive service and maintenance
  • Proficiency with dealership management software and systems
  • Capability to thrive in a fast-paced, dynamic setting
  • Excellent problem-solving and decision-making skills
  • Possession of a high school diploma or equivalent (a college degree is advantageous)

Compensation & Benefits:

  • Base salary plus commission structure
  • Total compensation ranging from $110,000 to $150,000 per year
  • Paid semi-monthly
  • Health insurance benefits
  • 401(k) retirement plan
  • Paid time off and holidays
  • Employee discounts on vehicles and services

Mills Auto Group is dedicated to equal employment opportunities. We cherish diversity and invite candidates from all walks of life. Our commitment is to foster an inclusive, equitable, and respectful workplace for everyone. All qualified applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or veteran status. We promote diversity and inclusivity in our recruitment process and aim to build a work environment that mirrors the varied communities we serve.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Raleigh, North Carolina
  • Posted
    1 month ago
  • Category
    Service Department
  • Region
    Southeast
  • Income Range
    125,000-150,000