Jobs for Experienced Automotive Service Managers in Salem, VA, at Auto Dealerships

Berglund Ford
Salem, VA

Berglund Ford seeks an Experienced Service Manager to join our team. As a member of Berglund Automotive, a respected and established group with 10 locations and 20 automotive brands across Southwest and Central Virginia, we uphold a reputation for excellence.

The ideal Service Manager will lead the team with ongoing support, training, and development, guaranteeing that our customers receive top-tier maintenance and repair services.

In this role, you will oversee the service and maintenance operations at the dealership, ensuring efficiency and customer satisfaction.

Benefits:

• Career advancement opportunities with a growing organization.
• Paid time off after 3 months.
• Paid holidays.
• Health, dental, vision, life, and disability benefits.
• 401(k) retirement plan.
• Employee discounts on vehicle purchases and service.

Key Responsibilities:

• Manage a team of service technicians and service advisors, including hiring, training, and evaluating employees.
• Ensure that customers receive prompt, courteous, and effective service by providing concierge support to build a positive relationship with customers.
• Oversee the quality and accuracy of repair and maintenance work.
• Handling conflicts that may arise within the service department and addressing customer complaints in a professional and effective manner.
• Distribute work between technicians.
• Prioritize required services.

Qualifications:

• Previous experience managing Ford or domestic service departments.
• Knowledge of automotive systems, diagnostics, and repair procedures
• Computer skills, including knowledge of automotive service management software.
• Experience managing and motivating a team in a positive manner.
• Ability to build and maintain effective relationships with customers and vendors.
• Organized and detail oriented.
• Valid driver’s license with a good driving record.

Berglund Automotive is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

Need help finding the right job? Try Posting your resume with AUTOjobs.com | GO HERE to get started!