Service Manager | Fremont Motor Company, Rawlins, Wyoming

Automotive Service Manager job in Rawlins, Wyoming, Auto Dealership Service Manager Opportunity with Fremont Motor Company

Fremont Motor Company
Rawlins, WY

Fremont Motor Companies is an expanding, forward-thinking organization consistently seeking individuals eager to join a dynamic and collaborative team. We are committed to perpetually enhancing our customer service and recognize that our employees are our most crucial resource.

What You’ll Do:

  • Assist customers by providing service, repair, and clear explanations of each service required.
  • Comprehend customers’ needs and concerns; align them with a variety of service options.
  • Ensure customers are at ease with the services provided and remain informed throughout the process.
  • Keep abreast of new products, features, and accessories; participate in product training as needed.
  • Implement a customer follow-up system for the service department to foster repeat and referral business.
  • Recruit and manage all service department staff, overseeing their performance.
  • Establish goals and objectives for the department, including an annual operating budget and a marketing strategy.
  • Uphold a high Customer Service Index (CSI) by addressing customer complaints swiftly and effectively.

Requirements:

  • You possess a minimum of three years’ experience in a service manager role.
  • Your focus on delivering exceptional customer service is strong.
  • You have attained at least a high school diploma or higher.
  • Additionally, your driving record is clean, and you hold a valid driver’s license.

Benefits:

  • Group Health Insurance Plan – Your health is our priority!
  • 401(K) Plan with Match – Secure your future with us.
  • Employee Discounts on Parts, Services, New, and Used Vehicles.
  • Paid Training – Grow your skills with us.
  • Paid Time Off and Holiday Pay – Enjoy a balanced life.

Technician Specific Benefits:

  • Relocation assistance for qualified candidates.
  • Uniforms provided.
  • OSHA certified work environment.
  • Highly productive shop.
  • Career advancement opportunities – we promote from within!
  • Continued education, including hands-on and web-based training from manufacturers.
  • Clean and professional work environment.
  • Apprenticeship program.
  • Competitive wages.

Fremont Motor Companies is dedicated to equal employment opportunities. We embrace diversity and strive to foster an inclusive workplace for all employees. Discrimination and harassment are prohibited, regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, gender identity or expression, or any other characteristic safeguarded by federal, state, or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Rawlins, Wyoming
  • Posted
    3 weeks ago
  • Category
    Service Department
  • Region
    Mountain / Southwest