Service Manager | Mike Haggerty Auto, Oak Lawn, Illinois

Job opportunities for Automotive Service Managers in Oak Lawn, Illinois. Auto Dealership Service Manager Opportunity!

Mike Haggerty Auto
Oak Lawn, Illinois

Join Our Team as an Enthusiastic Service Manager!

Are you ready to take your career to the next level? We’re looking for a dynamic and experienced Service Manager to join our team and elevate our customer experience!

Responsibilities

  • Assist Customers: Provide top-notch service by assisting customers with their vehicle servicing and repairs, explaining each service needed.
  • Understand Customer Needs: Match customer requirements and concerns to various service options, ensuring they receive the best solutions.
  • Keep Customers Informed: Keep customers updated throughout the service process, explaining the work being performed.
  • Stay Updated: Stay current on new products, features, and accessories by attending required product training.
  • Customer Follow-Up: Maintain a follow-up system that supports repeat and referral business, contributing to customer happiness.
  • Supervise Staff: Hire and supervise all service department personnel, monitoring their performance in servicing customers.
  • Set Goals: Develop goals and objectives for the department, including an annual operating budget and a marketing plan to promote new business.
  • Maintain High CSI Rating: Handle customer complaints immediately and appropriately to maintain a high Customer Service Index (CSI) rating.

Qualifications

  • Experience: Minimum of 3 years as a service manager.
  • Customer Focus: Strong focus on providing excellent customer service.
  • Education: High school diploma or higher education.
  • Driving Record: Clean driving record and valid driver’s license.
  • Driven Personality: Eager to improve and able to work within and support internal teams.

We are an equal opportunity employer. We prohibit discrimination and harassment of any kind, ensuring fair treatment for all employees and applicants regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Ready to make a difference? Apply today and join our enthusiastic team!

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

Need help finding the right job? Try Posting your resume with AUTOjobs.com | GO HERE to get started!

  • Company
    Auto Jobs
  • Location
    Oak Lawn, Illinois
  • Posted
    2 months ago
  • Category
    Service Department
  • Region
    Great Lakes
  • Income Range
    100,000-125,000