Auto Dealership Sales job in Little Rock, Arkansas, No Experience Necessary!

Mercedes Benz of Little Rock
Little Rock, Arkansas

Your search for a career where you’ll be valued and engaged ends here. Winrock Automotive Group, a family-owned enterprise, has a distinguished history of offering outstanding career opportunities. We are committed to the success and advancement of our employees. With six locations across the Natural State of Arkansas, the possibilities are vast.

Position Summary: The sales representative for new and used vehicles is responsible for the sales of both new and pre-owned cars. The role involves ensuring customer satisfaction, generating leads, and achieving monthly sales goals.

Essential Duties:

• Customer Interaction and Needs Assessment: Assist customers in selecting a vehicle by asking targeted questions and actively listening to their responses. Greet customers entering the showroom or sales lot, offering assistance or direction.
• Sales and Delivery: Achieve a set sales target by selling and delivering a minimum number of vehicles each month. Meet the transportation needs of both new and used vehicle buyers.
• Product Knowledge: Stay informed about new products, features, and accessories. Explain product performance, applications, benefits, and all optional equipment to potential buyers. Understand and explain vehicle equity, values, and depreciation.
• Test Drives and Demonstrations: Offer test drives to all interested customers, following dealership protocols for identification verification. Demonstrate a high commitment to customer satisfaction.
• Legal and Ethical Compliance: Comply with federal, state, and local laws related to retail auto sales. Conduct business ethically and professionally.
• Sales Goals and Strategy: Set personal income goals aligned with dealership productivity standards and strategize to meet these goals.
• Sales Process Management: Ensure the sales manager meets each customer. Turn all closed deals over to the F&I manager with complete paperwork including insurance information and trade titles. Write and process complete sales orders according to dealership policies.
• Vehicle Delivery and Customer Onboarding: Prepare vehicles for delivery, explain operating features, warranty, and all paperwork to the customer. Introduce customers to the service department, emphasizing the quality of service repairs and maintenance.
• Post-Sale Follow-Up: Follow up on delivery items like tag/title work, “we-owes,” and special requests to meet customer expectations. Maintain an owner follow-up system for repeat and referral business, and schedule the first service appointment for new purchasers.
• System Utilization: Use the dealership’s sales control and follow-up systems effectively.
• Self-Improvement and Analysis: Regularly review and analyze daily, weekly, monthly, and yearly actions to improve time management and planning. Continuously enhance product and sales knowledge to become an authority on the vehicles sold, including optional packages and new technologies.
• Additional Responsibilities: Perform other job-related duties as assigned by management.

Additional Responsibilities:

• Professional Appearance and Environment: Maintain a professional look as outlined in the employee handbook. Keep your work area organized, safe, and clean.
• Attendance and Punctuality: Attend all scheduled sales meetings. Arrive at work on time and stay for the duration of your shift.
• Supervision and Team Interaction: Follow instructions from your supervisor. Interact effectively with coworkers, embracing feedback from your supervisor with a positive attitude.
• Learning and Improvement: Be eager to quickly learn the intricacies of new products, showing a willingness to improve continuously.
• Communication: Exhibit exceptional communication skills when dealing with both customers and team members.

What we Offer:

• Medical, Dental and Life Insurance
• Vision Insurance
• Short term and long-term disability
• 401(K)
• Paid time off
• Closed on Sundays

Qualifications: For successful job performance, an individual must satisfactorily execute each essential duty. The requirements outlined below reflect the necessary knowledge, skills, and abilities. Reasonable accommodations may be provided to allow those with disabilities to carry out the vital functions.

• Required qualifications include work experience in sales or a related field, with dealership experience being preferred.
• Candidates should demonstrate knowledge in the area of automotive sales and possess advanced computer skills, particularly with Reynolds and Reynolds software.
• Understanding and maintaining confidentiality is essential, as is the ability to comprehend and adhere to work rules, policies, and procedures.

Education: High school diploma or equivalent.

Physical Demands:

The physical demands outlined are indicative of those that an employee must meet to perform the job’s essential functions successfully. Reasonable accommodations may be arranged to allow individuals with disabilities to execute these essential tasks.

Employees are consistently expected to sit, stand, and walk. They are often required to climb, as well as stoop, kneel, crouch, or crawl. Employees must frequently lift and/or move items weighing up to 10 pounds and occasionally lift and/or move items up to 25 pounds. This job necessitates specific visual skills, including close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

The characteristics of the work environment detailed here reflect what an employee typically experiences while carrying out the job’s core duties. Reasonable adjustments may be provided to allow those with disabilities to fulfill these crucial roles.

In this position, employees are required to exemplify the dealership during test drives with customers. Daily activities will take place in a professional dealership environment and include guiding potential buyers on test-driving routes. Employees may need to travel longer distances for vehicle deliveries to customers or other job-related tasks. The noise level in the work environment is generally moderate.

Pre-Employment Screening:

A motor vehicle record, drug screening, and background checks are required.

The company reserves the right to review and modify job responsibilities, duties, and skills at any time, with or without notice. This job description does not constitute a comprehensive list of all responsibilities, duties, and skills required for this position. Employment is “At Will,” meaning either the employer or employee can terminate the employment at any time for any reason, with or without prior notice. Employees also have the right to resign at any time. As such, this job description is not an employment contract. The company is committed to equal opportunity employment. Our policy is to provide equal employment opportunities to all individuals, regardless of race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information, or any other protected category under federal, state, or local laws.

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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