Collision Center Manager | Mirak Automotive Group, Arlington, Massachusetts

Positions for Collision Center Manager and Administrative Coordinator are available in Arlington, Massachusetts. Auto Body Shop Manager roles are also open for application.

Mirak Automotive Group
Arlington, Massachusetts

Mirak Automotive Group is on the hunt for an energetic Administrative Coordinator to join our vibrant team! At Mirak, we foster a stellar environment that propels your career forward. We present opportunities for growth, competitive earning potential, and a positive work atmosphere. Your drive, skills, and knack for impressing our guests and prospects are highly valued. Join us if you’re a go-getter eager to make an impact!

Responsibilities:

  • Act as face, eyes and ears of the collision center
  • Liaison between customer, vendor, service and collision center
  • Answer and screen incoming calls, page and forward appropriately
  • Check email in Customer Relation Management System
  • Distribute incoming faxes, correspondences, etc.
  • Receive, process and file all payments through the department
  • Review all message in general delivery mailbox and manage accordingly
  • Schedule and coordinating services with internal service as well as external vendors
  • Run reports in Excel and Dealership specific software programs
  • Provide excellence in customer service to the department, vendors, services and collision center
  • Other duties as assigned by the collision manager

Required Skills and Experience

  • Strong communication skills and comfort on the phone
  • Excellent organizational skills
  • 1-2 years’ experience in the Auto Industry
  • 1-2 years’ experience in an administrative capacity
  • Excellence in Customer service
  • Proficiency in web-based programs, phone systems, excel
  • High School Diploma or equivalent
  • Comfort and willingness to work with internal systems such as:

o Dealer Track (Customer Relation Management System)

o CCC1 (Production Schedule, Calendar Management)

***YOUR INCOME RANGE MAY VARY BASED ON YOUR EXPERIENCE***

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  • Company
    Auto Jobs
  • Location
    Arlington, Massachusetts
  • Posted
    2 months ago
  • Category
    Body Shop
  • Region
    New England
  • Income Range
    100,000-125,000